At YONG HENG GLOBAL TRADING SDN. BHD. (“Company”, “We”, “Us”, or “Our”), accessible from https://yonghengglbl.com/, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how We collect, use, disclose, and protect Your information when You visit Our website or purchase Our products.
By accessing or using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to YONG HENG GLOBAL TRADING SDN. BHD.
- “Goods” refers to the luggage and travel accessories offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the YONG HENG GLOBAL TRADING SDN. BHD. website, accessible from https://yonghengglbl.com/
- “Personal Data” means any information that identifies or can reasonably identify an individual.
- “Cookies” are small text files stored on Your device that help improve website functionality and user experience.
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
Depending on how You interact with Our Service, We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Order history
- Customer support enquiries
Automatically Collected Information
When You visit Our website, We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referral URLs
- Website usage statistics
How We Use Your Information
We use Your information to:
- Process and fulfill Orders.
- Deliver purchased Goods.
- Communicate Order confirmations and shipping updates.
- Respond to enquiries and customer support requests.
- Improve Our products and website.
- Personalize Your shopping experience.
- Prevent fraud and unauthorized transactions.
- Maintain website security.
- Comply with legal obligations.
- Send promotional emails or newsletters where permitted by law or with Your consent.
Payment Information
All payments are processed through secure third-party payment providers.
The Company does not store complete credit card or debit card information on Our servers.
Payment providers process payment information according to their own privacy policies and security standards.
Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences.
- Improve website performance.
- Analyze website traffic.
- Enhance browsing experience.
- Maintain shopping cart functionality.
- Improve security.
You may choose to disable cookies through Your browser settings; however, certain features of the Service may not function properly.
Sharing of Information
We do not sell, rent, or trade Your Personal Data.
We may share information only when necessary with:
- Shipping and logistics providers.
- Payment service providers.
- Website hosting providers.
- IT service providers.
- Marketing service providers.
- Government authorities where required by law.
- Professional advisers or legal representatives when necessary.
All third parties are expected to protect Your information appropriately.
Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect Your Personal Data against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
- Destruction
While We strive to protect Your information, no method of electronic storage or internet transmission is completely secure.
Accordingly, We cannot guarantee absolute security.
Data Retention
We retain Personal Data only for as long as necessary to:
- Fulfill Orders.
- Provide customer support.
- Comply with legal obligations.
- Resolve disputes.
- Enforce agreements.
- Maintain business records.
When Personal Data is no longer required, We will securely delete or anonymize it where reasonably practicable.
Your Rights
Subject to applicable laws, You may have the right to:
- Request access to Your Personal Data.
- Correct inaccurate or incomplete information.
- Request deletion of Your Personal Data.
- Withdraw consent where applicable.
- Restrict certain processing activities.
- Object to certain uses of Your Personal Data.
- Request a copy of Your Personal Data where legally permitted.
Requests may be subject to identity verification and applicable legal requirements.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
We encourage You to review the privacy policies of any third-party websites You visit.
Marketing Communications
Where permitted by applicable law, We may send You:
- Promotional offers
- Product updates
- New arrivals
- Company announcements
- Marketing newsletters
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the email or by contacting Us directly.
Children’s Privacy
Our Service is not directed toward individuals under the age of eighteen (18).
We do not knowingly collect Personal Data from children.
If We become aware that Personal Data has been collected from a child without appropriate parental consent where required, We will take reasonable steps to remove such information.
International Data Transfers
As We currently operate within Malaysia, Your Personal Data is generally processed and stored within Malaysia.
Should data processing involve service providers located in other jurisdictions, We will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with applicable laws.
Compliance with Malaysian Law
We are committed to handling Personal Data responsibly and in accordance with applicable Malaysian privacy and data protection laws, including the Personal Data Protection Act 2010 (PDPA) where applicable.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this website.
We encourage You to review this Privacy Policy periodically to stay informed about how We protect Your information.
Contact Us
If You have any questions regarding this Privacy Policy or how We handle Your Personal Data, please contact Us through the contact information available on Our website.
YONG HENG GLOBAL TRADING SDN. BHD.
Website: https://yonghengglbl.com/