Welcome to YONG HENG GLOBAL TRADING SDN. BHD. (“Company”, “We”, “Us”, or “Our”). These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue using our website.
Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to YONG HENG GLOBAL TRADING SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the YONG HENG GLOBAL TRADING SDN. BHD., accessible from https://yonghengglbl.com/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acceptance of Terms
By accessing or using our Service, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions. These Terms apply to all visitors, customers, and users who access or use the Service.
Eligibility
You represent that you are at least eighteen (18) years of age or have obtained the consent of a parent or legal guardian before using this Service. By placing an Order, You confirm that You are legally capable of entering into a binding agreement.
Products
We specialize in luggage and travel accessories. While We strive to ensure that all product descriptions, specifications, colors, dimensions, and images are accurate, actual products may vary slightly due to lighting, monitor settings, manufacturing updates, or supplier improvements.
We reserve the right to modify, discontinue, or update any product without prior notice.
Pricing
All prices displayed on the Service are listed in the applicable currency unless otherwise stated.
Prices are subject to change without prior notice. Promotional prices are valid only during the stated promotional period.
The Company reserves the right to correct any pricing errors or inaccuracies even after an Order has been placed.
Orders
By placing an Order, You are making an offer to purchase Goods subject to these Terms.
We reserve the right to:
- Accept or reject any Order.
- Limit quantities purchased.
- Cancel Orders due to pricing errors, stock unavailability, suspected fraud, or other unforeseen circumstances.
- Request additional information before processing an Order.
An Order confirmation email does not constitute acceptance of the Order. Acceptance occurs only after the Goods have been prepared for shipment.
Payment
Payment must be successfully completed before an Order can be processed.
We accept payment through secure third-party payment providers available on our website.
We do not store Your complete payment card information.
Should a payment fail or be declined, the Company shall not be responsible for any resulting delay or cancellation.
Shipping & Delivery
We aim to process Orders promptly; however, delivery times are estimates only.
Delivery may be affected by:
- Weather conditions
- Customs inspections
- Public holidays
- Courier delays
- Force majeure events
- Incorrect shipping information provided by You
The Company shall not be liable for delays beyond Our reasonable control.
Risk of loss transfers to You once the Goods have been delivered to the shipping address provided during checkout.
Order Cancellation
Orders may only be cancelled before they have been processed for shipment.
Once an Order has entered the packing or shipping stage, cancellation may no longer be possible.
If cancellation is approved, refunds will be processed according to Our Refund Policy.
Returns & Refunds
Returns and refunds are governed by Our Return & Refund Policy.
Returned Goods must:
- Be unused.
- Be in original packaging.
- Include all accessories and documentation.
- Meet the eligibility requirements outlined in Our Return Policy.
The Company reserves the right to refuse returns that do not satisfy these conditions.
Warranty
Certain Goods may include manufacturer warranties where applicable.
Unless otherwise stated, the Company does not provide additional warranties beyond those required under applicable law.
Normal wear and tear, misuse, accidental damage, improper handling, unauthorized modifications, or negligence are not covered.
User Responsibilities
You agree to:
- Provide accurate information.
- Maintain the confidentiality of Your account credentials.
- Comply with applicable laws.
- Use the Service only for lawful purposes.
You agree not to:
- Interfere with website security.
- Upload malicious software.
- Attempt unauthorized access.
- Use automated tools without permission.
- Engage in fraudulent activities.
Intellectual Property
All content available on the Service, including but not limited to:
- Logos
- Product images
- Graphics
- Icons
- Text
- Website layout
- Software
- Designs
remain the exclusive property of YONG HENG GLOBAL TRADING SDN. BHD. or its licensors.
No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.
Third-Party Links
Our Service may contain links to third-party websites.
We do not control or endorse third-party content and are not responsible for:
- Website content
- Privacy practices
- Products
- Services
- Accuracy of information
Accessing third-party websites is at Your own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for any:
- Indirect damages
- Incidental damages
- Consequential damages
- Special damages
- Punitive damages
- Loss of profits
- Loss of revenue
- Loss of business
- Loss of goodwill
- Data loss
arising from the use of the Service or the purchase of Goods.
Our maximum liability shall not exceed the amount actually paid by You for the affected Order.
Disclaimer
The Service and all Goods are provided on an “AS IS” and “AS AVAILABLE” basis.
The Company makes no guarantees that:
- The Service will be uninterrupted.
- Errors will be corrected immediately.
- The website will always be secure.
- The Goods will meet every individual expectation.
To the maximum extent permitted by law, all implied warranties are excluded.
Indemnification
You agree to indemnify and hold harmless YONG HENG GLOBAL TRADING SDN. BHD., its directors, employees, affiliates, agents, suppliers, and partners against any claims, damages, liabilities, losses, costs, or expenses arising from:
- Your breach of these Terms.
- Your misuse of the Service.
- Your violation of applicable laws.
- Your infringement of any third-party rights.
Privacy
Your use of the Service is also governed by Our Privacy Policy.
By using the Service, You consent to the collection and use of information in accordance with Our Privacy Policy.
Suspension and Termination
We reserve the right to suspend or terminate access to the Service immediately, without prior notice, if We reasonably believe that You have violated these Terms & Conditions or applicable laws.
Termination shall not affect any rights or obligations that arose prior to termination.
Force Majeure
The Company shall not be held liable for any delay or failure to perform its obligations resulting from circumstances beyond its reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- Pandemic
- Government actions
- War
- Labor disputes
- Power failures
- Internet outages
- Transportation disruptions
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms & Conditions or the use of the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Severability
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver
Failure by the Company to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or any other rights.
Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on the Service. Continued use of the Service after any revisions constitutes Your acceptance of the updated Terms.
Contact Us
If You have any questions regarding these Terms & Conditions, You may contact Us through the contact information available on our website:
YONG HENG GLOBAL TRADING SDN. BHD.
Website: https://yonghengglbl.com/